RESOURCE VS DEMAND: THE UNCONSCIOUS EQUATION DRIVING ORGANISATIONAL PERFORMANCE, ENGAGMENT AND HEALTH

How we feel is largely determined by our mood and emotion - our feelings. Mood and emotion are biological signals of  stress, signalling how well resourced we are versus the demands we face. If we are under-resourced, that does not feel good, and the biological stress of that feeling biases our attention to re-resource and close the resource versus demand gap.  If we don’t restore our resources then the stress response remains activated. These resources are metabolic, cognitive and emotional, and we need to have access to such resources throughout our daily lives.

How we feel is largely determined by our mood and emotion - our feelings. Mood and emotion are biological signals of  stress, signalling how well resourced we are versus the demands we face. If we are under-resourced, that does not feel good, and the biological stress of that feeling biases our attention to re-resource and close the resource versus demand gap.  If we don’t restore our resources then the stress response remains activated. These resources are metabolic, cognitive and emotional, and we need to have access to such resources throughout our daily lives.

FEELINGS, CAPACITY AND SUSTAINABLE HIGH PERFORMANCE

Some organisations spend little time on understanding feelings, therefore little time is spent on ensuring people are resourced and thus performing and leading to the best of their ability in a sustainable way. In such organisations ‘Resilience’ can be a cynical euphemism for continually working with resources below the demands faced - therefore operating with constant biological stress. This is not good for individual, team or organisational performance, let alone health. Whilst this might work for a period of time, ultimately it will lead to poor performance, dis-engagement and departure and/or burnout.

“The loss of productivity as a result of anxiety and depression - two common mental health disorders that stem from dysfunctional mood and emotion - costs the global economy $1 trillion each year.”

MCKINSEY 2021

“The loss of productivity as a result of anxiety and depression - two common mental health disorders that stem from dysfunctional mood and emotion - costs the global economy $1 trillion each year.”

MCKINSEY 2021

PROGRAMME IMPACT

“I was never exposed to the knowledge, training and tools CHX have been sharing, if I had then I might never have had to suffer the c.3 years of depression and heartache that I went through. Your programme is special, it’s pitched at every kind of human level where everyone will take something away with them that will  stay with them through their careers.”

MEMBER SLT, GLOBAL CONSTRUCTION FIRM

91%

of employees believe a company’s culture should support mental health.*

76%

reported >1 mental health symptom in past year (stress, burnout, depression, anxiety, bipolar disorder, and PTSD).*

£11

The potential return on every pound invested in a wellbeing programme that has 3 elements: “Offers large scale culture change, focuses on prevention, uses diagnostics.” Deloitte 2021

68%

Millenials

81%

Gen Z

left roles for mental health reasons in 2021.*

*Statistics from HBR Oct 2021, Mind Share Partners’ 2021 Mental Health at Work Report